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Gwangju to Work on Resolving Complaints Filed against Intra-city Buses

광주시, 시내버스 불편해소 대책 추진

Gwangju to Work on Resolving Complaints Filed against Intra-city Buses 

 

The city of Gwangju will reportedly carry out a resolution campaign aimed at resolving complaints filed against local intra-city buses currently in operation in Gwangju.

As part of an effort to resolve complaints and inconvenience experienced by the passengers of intra-city buses in Gwangju, the city will prepare a set of service measures through negotiations and discussions with public officials, service evaluation organizations, and intra-city bus service providers.

Major bus operators will reportedly upgrade their service quality through reinforced monitoring programs of the buses in operation and special service education for bus drivers who were reported for inhospitality will be held.

In addition, rest areas and toilet facilities for bus drivers will undergo improvements and all drivers will be given uniforms as a means to encourage better service.

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